Did you know that Spireon has a dedicated staff spread across four locations to answer support questions 24 hours a day, 7 days a week? We have trained an award-winning team that allows us to provide the best possible support and allow each of our agents to have expertise with specific Spireon offerings, such as Kahu, GoldStar, and FleetLocate.
Every 15 minutes, as many as 21 calls are answered and addressed, with 83% of issues resolved during the first interaction. That’s up to 975 calls in a single day!
In the past year, our hard-working support team received four awards for superior support in our industry. Such awards include:
- Silver Stevie Award from American Business Awards
- Gold Customer Service Team of the Year Award from One Planet Awards
- Gold Customer Service Award from Golden Bridge Awards
To contact our award-winning support heroes, visit this page to reach the experts for your Spireon solution.