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Superior service retention for franchise dealers - Kahu by Spireon
Kahu service retention customer retention hero image - Spireon

Increase Dealership Service Retention and Build Customer Loyalty with Kahu

Kahu eliminates the guesswork out of customer retention by helping dealers target the right customers, at the right time and on the right channel – mobile.

Stay connected to customers post-sale with MyDealer

MyDealer, the dealership-branded customer retention tool in the Kahu consumer app leverages proactive maintenance alerts, factory recall notifications, and service scheduling to help you grow Fixed Ops Revenue and build customer loyalty.

Create campaigns and promotions that automatically notify your customers when they’re due for service using accurate vehicle mileage and other customer data

Help customers keep vehicles safe with service scheduling links from automatic recall notifications

Offer in-app scheduling of service appointments on demand any time, from anywhere

Utilize a new marketing tool to communicate to customers - a trusted app with above-average use. Kahu users access the app 12x per month on average

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The impact of service - Stats, trends, and how to Tackle Customer retention in 2019 - Kahu by Spireon

For stats, trends and tips for tackling customer retention in 2019, download
The Impact of Service.

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The Impact of service, stats, trends, and how to Tackle Customer Retention in 2019 - Kahu by Spireon
“MyDealer promises to be a game changer for us, in terms of our ability to successfully engage with our customers post-sale,” Knowing consumers prefer mobile communication, the Kahu app is becoming increasingly important to ensuring the strength of our continued relationships with buyers. The convenience and personalization allowed by MyDealer will help us provide a better overall experience to our customers, which, in turn, will lead to increased retention and better margins for our business.”- Bulent Sadri, Parts Manager, Interim Service Manager - Burien Nissan
“Visibility into actual miles helps prevent guesstimation so you know when to present service specials to bring customers back.”- Jon Hansen, General Sales Manager - Burien Nissan

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Obligation-free demos in 15 minutes or less