Tell Me More - Video Transcript
My name is Ami Tomlin, I am a customer of Audi Ft. Worth. I got up in the morning, got my two children ready for school, got ready for work and we went out to the car and I realized my keys were not in my purse where they usually are. Kirks McCoy, Service Advisor at Audi Ft. Worth speaking: I received a phone call from Ami Tomlin. She has a 2015 Audi Q3 and we actually thought she lost her keys. So she heads up to our Grapevine store to order a key since it is closer to her. As the wrecker driver gets to her house to tow the vehicle, there is actually somebody in her car claiming to be her neighbor. So, the wrecker driver thought everything was OK and let the person go, called Ms. Tomlin and let her know that her neighbor was going to take her vehicle to her. Ami Tomlin speaking: At that point, I thought, Oh, My goodness! I can’t believe this is happening. No, I can’t believe this is happening and I was a little bit scared, but luckily I remembered that when I purchased my car, it already had Kahu on it. I just pulled up the app and immediately, it pulled up a map and pinpointed at where my car was. I called the police and they were able to retrieve my car that night. Kirks McCoy, Service Advisor at Audi Ft. Worth speaking: Upon finding the vehicle that night, they came across four people. Two that had stolen the car and two additional people that were in the process of buying the car. They had already changed out the license plates and everything. Ami Tomlin speaking: I live in a very safe neighborhood and I feel very safe, so it can happen anywhere and this is just a wonderful safety net. These individuals acted so quickly, I really feel that if I hadn’t had that location to pinpoint where my car was, that I still wouldn’t have the car today. I would definitely recommend Kahu to everyone.