Call 1 800.557.1449

Case Studies

Discover Companies Like Yours Who Have Found Success With Spireon Solutions

AutomotiveFleet and Trailer

AUTOMOTIVE

Kahu color logo transparent bkg

New Car Franchise Dealerships

Hatfield Hyundai experiences a 60% penetration rate on all vehicle sales, reduced their inventory management time 50%, and recovered a stolen car in 27 mins.

Tell Me More - Transcript
Hi, my name is Larry Scott, I’m the General Manager at Hatfield Hyundai. The Kahu solution is a revenue generator, a time saver for the sales staff, an inventory management system, and allows us to be more aggressive with F&I. Michael Barker, Pre-Owned Sales manager at Hatfield Hyundai: The most important factor is the time and ease that it presents for my salespeople. In today’s market, everybody wants to be in and out in no time. If a salesperson has a customer coming in and say “hey I want this 2014 Jeep”, I can tell him where it is at and whether it has a good battery, so the customer is not waiting and the salesperson is not wasting the customer’s time. Larry Scott, General Manager at Hatfield Hyundai speaking: One of the biggest benefits for me is the financials. We do a really good job selling Kahu. We front the Kahu product on every unit at $299 and our ROI is approximately $175 per car with approximately 60% penetration rate with the Kahu product. We find that there are several customers that have run into an issue and wished they could have tracked the car and calling us back to purchase the product after they leave, if they made the decision not to buy it. With the kind of temperatures that we have, we do get battery issues fairly regularly. Prior to getting Kahu, we were spending thousands of dollars every single month on battery replacements. Now, every morning I get an alert, know which vehicle is charged or needs to be checked and I can tell exactly where it is, and this has saved us a ton of time and a ton of money. We have approximately 600 cars here at our dealership. It would take two gals in the office all day to count and locate all the cars. Kahu cut the audit time in half. Here at the auto mall, we recovered a stolen car within 27 minutes from the time the car was reported stolen, using the Kahu app. I recommend Kahu because of the return on investment, the time savings for the salespeople, and the value to the customer.

“Prior to getting Kahu, we were spending thousands of dollars every single month on battery replacements. Now, every morning I get an alert, know which vehicle is charged or needs to be checked and I can tell exactly where it is, and this has saved us a ton of time and a ton of money.”

– Michael Barker, Pre-Owned Sales manager at Hatfield Hyundai

Global Imports Mini increased sales efficiency and the overall guest experience by saving time with Kahu lot management and improved customer retention with MyDealer in-app service notifications.

Tell Me More - Transcript
My name is Marvin Sibert, Jr., General Manager, Global Imports Mini. Before we used Kahu, things just weren’t as efficient, we were refocusing our steps all the time trying to find the cars, trying to see about the batteries, and it just wasn’t a great guest experience. After we installed Kahu, it has just been a blessing. Now it is about enjoying the guest’s time and a better use of their time. Alexandra Jerral, Manager in Training, Global Imports Mini speaking: The way we use Kahu in the sales process, first and foremost, is that we are able to know where all of our vehicles are. We have two different lots in addition to the interior of our showroom, we have a front lot and a back lot and sometimes customers don’t want to wait. Asif Dossani speaking: Having Kahu, the salesperson just puts in the VIN number, a red color, or whatever, and they can find the car exactly where it is. That time that the guest is back wandering the lot stops, now they can go directly the the car and know that the battery on that car is going to be charged. Tyler Walton, Finance Manager, Global Imports Mini speaking: We started seeing immediately the benefit it had to our customers. A lot of our customers are buying cars for their sons or daughters first car, so we have had parents come back and tell us it is really great because they can monitor their speed and know where they are at. Customers love the peace of mind behind it. They are able to save a lot on their insurance premiums as well as they know where their vehicle is at all times. Our inventory manager knows exactly where every car is at any given time, plus it is a security tool for us when we are not here and monitor vehicles and get alerts if the vehicle is moved off the premises. Any time you have a product that the guest loves as much as they do, profit will always go up because they don’t question about it, they inquire about it. You get to retarget them maybe not about a new vehicle but that their warranty is coming up or is past due, or there is an oil change coming you can send them an oil change coupon. Any time I can see my guest and keep them around is always the best and every dealership will understand that.

“Any time you have a product that the guest loves as much as they do, profit will always go up because they don’t question about it, they inquire about it. You get to retarget them maybe not about a new vehicle but that their warranty is coming up or is past due, or there is an oil change coming you can send them an oil change coupon. Any time I can see my guest and keep them around is always the best and every dealership will understand that.”

– Marvin Sibert, Jr., General Manager, Global Imports Mini

Burien Nissan created a new F&I profit center with over 40% penetration on all vehicle sales, reduced inventory management time 75%, and recovered $100K in assets.

Tell Me More - Transcript

I am Jon Hansen, the General Manager of Burien Nissan. When we first started selling Spireon, we went through a few different stages on how we were going to present it to our customers and how we were going to sell it. Obviously, it is installed on all of our vehicles at the time of a PDI or used car inspection. The biggest benefit that Spireon has had for our dealership has been in that we are in a high crime area, so we have had roughly 20 cars stolen off our lot, so coming in and finding that our cars are missing, I can jump on the website and track those vehicles. Aside from the thefts, if I am ever missing a car through flooring or something like that, I can always track the car and helps speed up the process, whether it is my salesman looking for a car, or for dealer trades or anything like that. I really appreciate Spireon. One, their team is amazing to work for and talk to. Two, being able to sell a product that I find value in for our customers and making it a revenue generator for the dealership has been really big for us. I would certainly recommend Spireon to any dealership looking at it.

“We’re in a high crime rate area. We’ve had roughly 20 cars stolen. Kahu helps me jump on the website, track those vehicles and recover them with law enforcement.”

– Jon Hansen, General Sales Manager. Burien Nissan

Audi Fort Worth improved profitability with 65-80% penetration with Kahu. They also use the product to mitigate the risk of their extended test drive program, pinpoint vehicle location in real-time and save money by replacing fewer batteries using Kahu’s proactive battery management features.

Tell Me More - Transcript

Here at Audi Ft. Worth, Kahu has really helped our profitability. We have been able to run, depending upon the month, anywhere between 65-80% penetration with Kahu, so for us it has been a huge improvement. We incorporate Kahu into all of our retail sale units. The Kahu system at our dealership has helped us in recovery of a couple of vehicles. With extended test drives, we actually let the client take the vehicle home overnight to kind of get a feel of it. Having Kahu on those cars lets us monitor if they are going above speed or whether they are going outside the metroplex, for example. It gives us a sense of safety that the car will be returned the next day. I had a client that was out and was supposed to bring the car back the next day and they didn’t answer the phone and didn’t show up, wouldn’t return texts, and we were able to locate the car immediately an go pick it up and not have any issues with it. It also helps us determine where our vehicles are when a customer comes in to take a test drive. We are three different facilities that we work off of and we can pinpoint where that car might be in a matter of minutes by using the Kahu app. In the past we had so many problems finding vehicles. The customer would wait 20 minutes for us to pull a vehicle up. With Kahu, all I do is pull up the app, type in the stock number and it literally pinpoints the exact location of the car. And, I get to know if the battery is low or if there is anything wrong with it. We have had to replace a lot less batteries which can be a large expense. It is really good to stay on top of that instead of finding out too late that a battery is already dead, also has been a big advantage. On the consumer side, they like the advantage of knowing what is going on with their car, knowing ion there are any issues that need to be dealt with as far as servicing issues or battery issues. They also like the aspect of keeping track of teen driving, how fast, where the car has been with the geofencing feature. We have also received feedback from customers with Kahu installed, that they are receiving premium discounts on their auto insurance as well. I definitely recommend Kahu to other dealerships. There is a huge benefit, a lot of peace of mind and the profitability is great as well.

“Here at Audi Ft. Worth, Kahu has really helped our profitability. We have been able to run, depending upon the month, anywhere between 65-80% penetration with Kahu, so for us it has been a huge improvement. Kahu helps us locate cars when customers come in for a test drive and has helped us recover vehicles.”

– Mike McLeod, Finance Director, Audi Ft. Worth

Peoria Ford grew profits by more than $1M per year, increased their gross per copy to more than $400, and saved valuable hours with Kahu

Tell Me More - Transcript

Good Morning, my name is Pat Hickey from Peoria Ford. Since we instituted the [Kahu] program, our profit has gone over $1M per year, our gross per copy has gone up over $400 and our penetration has gone up 60%, every single month. Spireon is a great partner to manage your lot because half the time you are trying to do your inventory, and you are missing five cars, it takes countless hours of manpower to go search out to find out if the car has been DCA’d, if it is an unwind or if the car was sold by the wrong VIN. You can, with a click of a button, find out where the car is within four feet, saving countless man hours. I would tell anybody who is looking to save your people’s time and energy to go with Spireon.

“Kahu is a great partner to manage your lot. When you’re trying to do inventory and missing five cars, it can take countless hours to search out [those cars]. [With Kahu], you can tell exactly where the car is at by 4 feet with the click of a button. I would tell everyone that’s looking to save time and energy to go with Kahu.”

– Pat Hickey, General Manager, Peoria Ford

Precision Toyota saved 30-35 mins to locate vehicles for test drives across their lots as well as improved all aspects of the sales process.

Tell Me More - Transcript

My name is Juan Ramirez, I work for Precision Toyota. We sell anywhere between 400-500 cars a month. When we are dealing with 500 cars in inventory, when we are dealing with that many sales and customers, we have to be as efficient as possible. Not only do we have all of our vehicles on our on-site lot, we actually also have 3 off-site lots, so you can imagine that makes it that much more difficult to find a specific unit, especially when you are finding that one red Camry or that one red Prius and it can be anywhere. On the average it took about 30 mins to find a unit before Kahu. You never want to run into the situation where you are showing a customer a vehicle and when you take them out to that lot and the car is dead. Kahu is one tool that we use to help avoid that situation. Hi, my name is Matt Asanovich, Sales Director at Precision Toyota. The process before Kahu was a bit complicated. What would happen would be that the salesperson would leave the customer on the property and go find out where the vehicle is located. Customers are always in a hurry and for them to come in and feel that we are not organized, or that we don’t know where our inventory is, was actually embarrassing. We introduced Kahu to the sales staff and they were all relieved because time is everything. The quicker you get the customer in and out of the door the better off we all are, and Kahu saves us at least 35-45 mins minimum. It benefits every single department. Sales, of course, is huge. We talked about locating a vehicle, cutting the time down as far as the customer coming into the dealership and driving off with a brand new car. Me being a finance guy, I always think of my department first, and it is a very profitable product and that’s the main reason we sell it and we are successful with it. It is important to bring our customers back in for service because that’s where the dealership makes their money. Kahu can tell how many miles a vehicle has. So, maybe it hits 15,000 miles or maybe it hits 14,000 miles and you want to remind them for their 15K mile appointment. We want to provide service to them not only for that initial sale, but for the longevity of their actual ownership, whether it is oil changes, whether it is tires, brakes or anything like that. And, of course, we have our parts department and our body shop and different departments of the dealership that can benefit from having that loyal customer. The way customers are programmed, they think we make the most money in the sales part of it, when in fact that is not true. We make most in our service department. If we are not servicing the customers the right way, we are going to lose that business. [For customers using Kahu] Sometimes you come out of a mall and you don’t remember where you parked, you can simply go to your phone and find out exactly where it is at and it is live time like a gps system. Now, the big goal of dealerships is not only to keep customer satisfaction up, but also to speed up the process of the sale and Kahu is a huge tool that we use for that. I absolutely recommend Kahu to other dealerships because it benefits all aspects of the sale. It benefits all the departments within the dealership, and it is a profitable F&I product.

“Kahu saves us at least 35-45 mins minimum. I absolutely recommend Kahu to other dealerships because it benefits all aspects of the sale, benefits all departments within the dealership, and is a profitable F&I product.”

– Juan Ramirez, Finance Director and Matt Asanovich, Sales Director at Precision Toyota

GoldStar by Spireon color logo with registered tm

Buy Here Pay Here Dealers & Auto Lenders

When Jared trains new dealers on how to get started in BHPH, his message is clear. “I tell them to GPS every car and to use GoldStar®. Don’t, don’t, don’t skimp on the asset protection; it’s not worth it. Spend the money, and you’ll get your car back every time.”

Tell Me More - Transcript

From the very beginning, Double H Auto Exchange has placed GPS devices on its cars. Jared followed the sage advice of an AIADA board member who advised that he should have a GPS device on board every one of his cars. He specifically pointed him to GoldStar. “They’re the best.” Jared had heard about skip tracing, column references, and other complicated car tracking methods; however, when he saw his colleague’s operation, it just made sense. “He pulled up a screen, and there were all these little dots that he said was his. I thought, ‘Well, isn’t that neat!’” Jared describes the growth of Double H Auto Exchange first as a creep that sped up to a crawl, eventually rose to a walk, and is now running. It started with an order of 10 GoldStar GPS devices. Next thing he knew, all had sold and he needed another 10. Then he was buying devices by the 20s. Now he tracks anywhere from 100 to 120 vehicles in his portfolio at any given time. “We didn’t have very many repossessions or other needs in the beginning, but as we got bigger — and of course we started taking on more risk — there were more and more repossessions,” Jared explains. “With GoldStar, it’s great because I can just send off a link to my repo guy and the car is back the next day. I have never lost a car, and that is because I GPS every single vehicle, even if it’s a friend or family member. They even use it for an insurance discount from most insurance companies.” Jared reports that customers don’t object to having a GPS device in their car. Double H Auto Exchange keeps its portfolio solid by maintaining positive relationships with all its customers. That positivity has led to only about 10 percent to 15 percent of its portfolio resulting in repossession every year. Jared is so confident in GoldStar, he’s expanded his business beyond just his local community. One current customer moved to Montana, another works in Colorado regularly. In fact, one bad seed fell behind on payments and took off to Florida, and counted on the fact that it would be too difficult and expensive for Jared to pursue him. However, Jared simply called a repo company in Florida, told them he had GoldStar, they had him send them a link, and, “Thirty-five minutes later, that car was repossessed and impounded,” Jared marvels. “When you tell me to go pound sand, it turns out my arm stretches a little further, and GoldStar makes it possible.” When Jared trains new dealers on how to get started in BHPH, his message is clear. “I tell them to GPS every car and to use GoldStar. Don’t, don’t, don’t skimp on the asset protection; it’s not worth it. Spend the money, and you’ll get your car back every time.”

“With GoldStar®, it’s great because I can just send off a link to my repo guy and the car is back the next day”

— Jared Halsted, Double H Auto Exchange

Download Double H Case Study

With GoldStar®, Savon Financial found a gps solution that was not only reliable and easy to install, but also one that was backed by a company that provided responsive customer and technical support.

Tell Me More - Transcript

My name is Joe Soto, President of Savon Financial. Some of the problems I had before GoldStar were minor but nevertheless they were problems. One of them was the air time and another is that the units were not so efficient. They worked sometimes and sometimes they didn’t. And getting a hold with a company representative to help us with the technical support, we would get voice mails and stuff like that and they would get back with us probably too late. Spireon has helped quite a bit because your devices work all the time and your support system is always there. I would like to mention the name Stacy. Stacy is very efficient. The [devices] are easy to install and there are no issues at all. Anyone can install them, I have even done it myself. It is easy to track them on my system. I am not very computer-wise but when I do it, if I can do it, anybody can do it! I love that. I would recommend definitely and I have recommended you guys to other dealers. These people have from time to time purchased units from you and if I am unable to provide a unit, they provide that one for us. You guys are so good, I would recommend you anywhere. Your units are the best thing there is. Don’t change anything. I like your prices. I like your quality. I like your service. Don’t do anything different, OK. Please.

“The [devices] are easy to install and there are no issues at all. Anyone can install them, I have even done it myself. I am not very computer-wise but when I do it, if I can do it, anybody can do it! I love that. Don’t change anything. I like your prices. I like your quality. I like your service.”

– Joe Soto, President of Savon Financial

Spireon’s GoldStar® solution provided Sol Acceptance & Blackfish Capital with consistent and reliable data to manage their portfolio, reduce risks, locate vehicles and more.

Tell Me More - Transcript

Hi, I am Brandon Ogden, President of Sol Acceptance & Blackfish Capital. We are two finance companies located in California. Before using GoldStar, I had two issues that come to mind. First, I had bought several hundred devices off a [another] company, only to find out several months later that that company was completely out of business and gone and our devices had never been paid for. So we lost several hundred units that we were never really able to recover from. That was a pretty massive problem that we had. The other issue we had before was multiple device failures, a high percentage of device failure rate was occurring within our portfolio, which of course, caused collection deficiency issues for us as we were unable to locate our collateral and took some big hits. So those are probably the two largest issues prior to GoldStar. GoldStar has helped my business by providing reliable and consistent data. Over the last few years, we have bought between 5000-6000 units from GoldStar, and I can say to date, we have only one lost car. That being said, I think those are incredible statistics. I’m not going to say that we don’t have devices go out from time to time, but there is historical data that is provided to us and enough information where we can always locate our vehicles. So out of 5000-6000 units and only one lost car, I am a happy customer. I would definitely recommend GoldStar, as it is pretty clear from my other answers, and how I feel about the company, its stability and what it has done for my business. I do business with lots of dealers and it is pretty much a prerequisite to do business with us that they be on the GoldStar platform and it is what we recommend.

“I would definitely recommend GoldStar®, as it is pretty clear from my other answers, and how I feel about the company, its stability and what it has done for my business. I do business with lots of dealers and it is pretty much a prerequisite to do business with us that they be on the GoldStar platform and it is what we recommend.”

– Brandon Ogden, President of Sol Acceptance & Blackfish Capital

FLEET TRANSPORTATION

GPS fleet management and tracking solutions - FleetLocate by Spireon logo

FLEET, TRAILER & ASSET

While every fleet management provider will boast about the convenience of its product, it’s not every day that you hear a story about a life saved. When we heard the following remarkable story from one long-time Spireon customer, we thought it best to allow him to share his story in his own words.

Tell Me More - Transcript

While every fleet management provider will boast about the convenience of its product, it’s not every day that you hear a story about a life saved. When we heard the following remarkable story from one long-time Spireon customer, we thought it best to allow him to share his story in his own words.

I have been in this industry since 1970 and worked at Tejas Distributors since 2007. Tejas has been around for over 29 years. My name is Byron VanZandt. [Tejas Distributors does not use job titles.]

We place amusement vending machines across five states covering over 1,000 miles east to west and about 850 miles north to south. Our home office is located in Round Rock, Texas.

Our drivers load their vans and trailers, leave Monday, and return each Friday, servicing stores along their routes.
We are very close to everyone at our company, our turnover rate is incredibly low — almost none. We add new people when we pick up new accounts, and we help them find jobs when we have to downsize. We treat all our people like family. We share their health issues, support them when they need it, and coach them for success every day. To accomplish this, we have an incredible need for the details Spireon provides.

I have managed everything from pay phone communications to the pager systems to cell phone interaction. Now, finally, we have technology like Spireon.
Tejas Distributors has been with Spireon and FleetLocate now since late 2008 after an exhaustive investigation of fleet management companies.
Each of the systems I’ve used over the past 50 years has had a huge impact on our business, but nothing compares to the advancements in Spireon.
When our drivers are rolling, we want to know how late are they working. We want to be able to help them in real time around flooding when hurricanes and other tropical storms hit the coast. We need to guide them safely through blizzard conditions.

One time, we had a driver in an ice storm flip the van and trailer, and roll into a ditch in an area with very limited cell phone coverage. Spireon helped us get a tow truck to the exact spot of the accident. The driver was shook up, but OK.

In another case, one of our drivers blew out three tires going through a debris field on a highway. The information Spireon provided helped us locate a place for the tow truck to purchase our specific tires to get the driver rolling again.

In another instance, we were able to see that one of our best drivers had not started his van when expected. After trying to reach him on his cell phone with no success, we were able to find the hotel in which he was staying via Spireon. When we contacted the hotel, they went to his room and found him nearly in a diabetic coma. The paramedics were called and able to get him patched up. WE THANK GOD THAT SPIREON WAS ABLE TO HELP US SAVE HIS LIFE. THIS SORT OF THING ISN’T IN ANY BROCHURE, BUT IT IS ONE OF THE MANY ADVANTAGES THAT SPIREON BRINGS TO THE TABLE.

Now I would like to talk about the tremendous qualities of Spireon and their interaction with our company. When a bad day hits, we need Spireon to listen, act, and help us find solutions. The first-level tech support is awesome. Seldom is there a problem they can’t solve. As technology has changed, so have they. Tech support has solved every issue, from advanced device replacements to the voodoo that they do with the internet and their interactions with our devices.

Every month I get a call from a Spireon competitor that wants our business. Being a prudent manager, I take their information and offers. However, once you get past the “salesmanship” from the people on the phone, no one offers what we get from Spireon. They have ways to “prove” they are better and other products we have no use for. The action and quick response we have gotten from Spireon over the years is unbeatable.

No company can beat the people at Spireon. That matters. They don’t offer excuses. They offer solutions.

We are a happy customer. We will never be Spireon’s biggest customer, but we will be loyal in our relationship with them.

“In another instance, we were able to see that one of our best drivers had not started his van when expected. After trying to reach him on his cell phone with no success, we were able to find the hotel in which he was staying via Spireon. When we contacted the hotel, they went to his room and found him nearly in a diabetic coma. The paramedics were called and able to get him patched up. WE THANK GOD THAT SPIREON WAS ABLE TO HELP US SAVE HIS LIFE. THIS SORT OF THING ISN’T IN ANY BROCHURE, BUT IT IS ONE OF THE MANY ADVANTAGES THAT SPIREON BRINGS TO THE TABLE…No company can beat the people at Spireon. That matters. They don’t offer excuses. They offer solutions.”

Byron VanZandt, Tejas Distributors

Download Tejas Case Study

Premier Trailer Leasing utilized valuable insights through rich data provided by Spireon’s trailer tracking solution to get real time mileage, reduce risk management and more.

Tell Me More - Transcript

I am Jim Aubuchon, CEO of Premier Trailer Leasing. Premier Trailer was founded in 2005. In the last 3 years it has grown from 10,000 to 30,000 trailers. Since taking the helm in 2012, one of the first things we did was go out and build a partnership with Spireon FleetLocate. We’re a big believer in technology and having an open platform for our customers to see information real-time. Before trailer tracking it was more difficult to do yard checks, and difficult to know how many miles each trailer was running. Now that we have those solutions, it helps our employees manage their inventory much better, allows us to understand where the trailers are, if we have a customer not paying us, it allows us to locate the trailer and get them home. My name is Larry Hall, EVP of Sales at Premier Trailer Leasing based in Louisville, Texas. We now have 26 locations in 20 states. We are early adopters of technology which gives us a competitive advantage. We use Spireon’s product FleetLocate on our fleet. Spireon’s open platform has been a big advantage for Premier because it allowed us to customize a solution to our customer base. The device itself, the data that you get from it, is a tremendous advantage. To my knowledge, there is no one else out there that is providing a solution that Spireon is providing, and it gives us a real competitive advantage in the market, I am convinced of that. One of the primary reasons we picked Spireon’s FleetLocate was the open platform and their willingness to take our data and integrate it into their system, so that our customers could see their trailers in real-time. Since the inception of our relationship, Spireon has been very open and listened and been very flexible to what we needed and they accommodated us and developed those products as we needed. We truly appreciate what they have done for us.

“One of the primary reasons we picked Spireon’s FleetLocate was the open platform and their willingness to take our data and integrate it into their system, so that our customers could see their trailers in real-time.”

– Jim Aubuchon, CEO of Premier Trailer Leasing

By improving the overall visibility of their bulk commodity hauling fleet throughout Southern California, Eggelton Trucking was able to be more responsive to customer needs and grow their business.

Tell Me More - Transcript

Hi, I am Dan Eggelton, President & CEO of Eggelton Trucking. We haul bulk commodities, mostly mulch and compost throughout the Southern California are. We work in about a 200 mile radius in Southern California. We have 8 trucks right now and I’m taking delivery on 2 more today, actually, so we are going to 10. We handle anywhere from 110-120 loads a week. We have been using FleetLocate for about a year and a half now. It has changed a tremendous amount in our business. I constantly know where everybody is at and when a customer calls me in the middle of the day and asks me, “Hey can you pick up an additional four loads today?”, within probably ten minutes, I can have everything redirected to satisfy whatever special needs the customer has. Before FleetLocate, I didn’t have that ability. Since using FleetLocate, we have noticed big savings in fuel and time, and probably more time than anything. The fact that we are not picking a truck to go to Fontana that is 20 miles further away from Fontana than one of our other trucks. Huge difference. Because of that, we pick up close to a load a day additional just from knowing exactly where the trucks are. That translates during the week to sometimes 4 or 5 loads a week additional. Each load is about $400 a load so it grows revenue with the same amount of equipment. From a customer service aspect, what FleetLocate has done is make me look a lot smarter than I am, because a customer will call me asking for those 2 to 3 extra loads, and I can tell him over the phone while I am talking to him that I have 2 trucks that are 30 minutes away and another truck that is an hour and a half away and I will have those over to you. And they show up and the customer sees that. I did have a customer ask me, “You know I was at one of our facilities in Riverside and there were 3 Eggelton trucks sitting there, and then a little later in the day I was in Fontana, and there were four Eggelton trucks sitting there, how many trucks do you have, anyway?” He thought I had twice as many trucks than I did, because we work efficiently, and the reason we work efficiently is because we know where the trucks are all the time. The biggest tool for me in FleetLocate is the mobile app because I spend most of my day in my pickup. So, the mobile app is what I use 90% of the time. I can’t remember the last time I sat at a desktop and used FleetLocate. It gives me the ability while driving my pickup to know exactly where all the trucks are, and acts like a dispatch on the fly to make sure the day gets done. That’s the biggest feature, the mobile app, absolutely for us. If you are in the rucking business and you don’t have trackers today, you are operating at a huge disadvantage. It’s a no brainer, it really is. And, this is coming from a guy who thought he had fingers on everything, I’ve got a small fleet, they’re local, I know what’s going on, but I had no idea how much improvement there would be when I put trackers in the trucks, but it has been huge.

“[A customer] thought I had twice as many trucks than I did, because we work efficiently, and the reason we work efficiently is because we know where the trucks are all the time. The biggest tool for me in FleetLocate is the mobile app because it gives me the ability to know exactly where all the trucks are and acts like a dispatch on the fly.”

– Dan Eggelton, President & CEO of Eggelton Trucking

Download Eggelton Case Study

With over 2700 trucks and 6500 trailers, Covenant Transport upgraded their fleet with FleetLocate to help reduce fleet size, improve utilization and operations, and recover stolen trailers.

Tell Me More - Transcript

Scott Flerl, Director of Equipment Procurement at Covenant Transportation Group, a publicly-held trucking company in Chattanooga, TN that specializes in team-expedited, refrigerated and automotive-dedicated service offerings. We have about 2700 trucks and 6500 trailers and our specialty in the industry we are known for our premium service. We have been a Spireon customer since July of 2012 and we have built a strong partnership that continues to evolve. Historically, we used a satellite trailer tracking option that provided one ping a day that basically told us here is where your trailer is. We knew as technology had evolved that there was a better way to do things and that we could do more with trailer tracking but that wasn’t available with the current product that we had used. We were looking to gain efficiencies in our trailer fleet similar to the technology advancements in our tractors. Working with the Spireon team has been very easy, both to me personally, and for the company. Whether it is a small issue, or a big idea for the future, they have been very, very reachable and very professional to work with and we continue to evolve our relationship as time passes. Having that breadcrumb history of where all of our trailers are has enabled us to more efficiently manage our customer trailer pool, and in doing so, we have been able to reduce the trailer fleet size itself, and the associated capital costs with that. Historically, the best way we could get an idea of where our trailers were was to conduct manual yard checks that the drivers performed riding around the yard, writing down unit numbers and calling it into dispatch. That was riddled with errors, came sporadically through the day, but now we have one person who can sit at their desk and see every yard and every customer across the United States, geofenced in the portal, and give real-time yard check information to the dispatchers. We have had several trailers stolen, and through the covert installation, the thieves are unaware that tracking devices are on the trailers. We were quickly able to work with local law enforcement agencies to recover the trailer and the load. I would recommend Spireon to any fleet looking to take control of their trailers and gain operational efficiencies.

“Having that breadcrumb history of where all of our trailers are has enabled us to more efficiently manage our customer trailer pool, and in doing so, we have been able to reduce the trailer fleet size itself, and the associated capital costs with that. “

– Scott Flerl, Director of Equipment Procurement at Covenant Transportation Group

Allied Toyotalift wanted to know where their drivers were and also needed a solution to improve fleet efficiency and reduce idling time. With FleetLocate, they were able to reduce costs and idle time. They also saw an increase in efficiency and asset utilization by 10-25% and gained visibility into driver/asset location.

Tell Me More - Transcript

CHALLENGES The business challenges that led the profiled company to evaluate and ultimately select Spireon FleetLocate: ⊲ Signed up for FleetLocate solutions to solve the following challenges: • Knowing where their drivers are • Improving fleet efficiency • Reducing costs USE CASE The key features and functionalities of Spireon FleetLocate that the surveyed company uses: ⊲ Saw the following improvements by implementing FleetLocate: • Improved efficiency • Reduced idling RESULTS The surveyed company achieved the following results with Spireon FleetLocate: ⊲ Found FleetLocate has done the following: • Pays for itself in reduced costs and improved efficiency • Has made a real dent in reducing costs • Helps get more out of drivers and assets • Makes the fleet safer ⊲ FleetLocate reduced the fuel expenses by 10-25%. ⊲ FleetLocate increased the vehicle/asset utilization by 10-25%. ⊲ FleetLocate reduced their fleet’s idle time by up to 10%. ⊲ FleetLocate’s proactive maintenance monitoring saved up to 10% in vehicle downtime.

“Allied Toyotalift has had several GPS systems over the last 10 years and Spireon is by far the easiest to use, install and is affordable. “

-John Garavelli, CFO, Allied Toyotalift

Download Allied Case Study