Spireon Wins Gold for Customer Service Team of the Year in the 2017 One Planet Awards
Leader in connected vehicle intelligence solutions takes home top honor for industry-leading service and support
IRVINE, Calif., December 14, 2017—Spireon, Inc., Spireon, Inc., a leader in connected vehicle intelligence solutions, today announced the One Planet® Awards has recognized the company with a gold award for Customer Service Team of the Year. An international program, the One Planet Awards honor the best in business and professional excellence in every industry around the world. Spireon’s selection in the customer service category reaffirms the company’s longstanding commitment to delivering outstanding pre- and post-sale service and support.
“We are extremely proud to close out 2017 with this prestigious recognition from the One Planet Awards,” said Kevin Weiss, Spireon CEO. “In addition to product innovation, our stellar customer service team is essential to achieve our goal of empowering businesses of all sizes to use connected vehicle technology to improve their bottom line.”
Spireon exited Q3 of 2017 with an average Net Promoter Score (NPS) of 65, the company’s highest to date, far exceeding the industry average for business-to-business technology companies. Now actively supporting nearly 4 million subscribers, the company recognizes the importance of a reliable customer service team and makes investments to ensure the team can adapt and respond to the unique needs of its growing customer base.
The One Planet Award marks the third recognition Spireon has earned in 2017 for its superior customer service. The company won a Silver Stevie Award for Customer Service Department of the Year in the 15th Annual American Business Awards, and Gold for Customer Service in the 9th Annual Golden Bridge Awards.
About One Planet Awards
One Planet Awards recognizes companies for their business and professional excellence. The One Planet Awards honors are currently conferred in category sections which include outstanding individuals, executives, teams, new products and services, PR, Marketing, and Corporate Communications, and organizations from all over the world. Learn more about the One Planet Awards at www.oneplanetawards.com and participate.
Spireon, Inc. is North America’s leading connected vehicle intelligence company, providing businesses and consumers with powerful insights to track, manage and protect their most valuable mobile assets. The award-winning Spireon NSpire platform supports nearly 4 million active subscribers across the company’s growing suite of products for new and used car dealers, lenders and financial institutions, rental car agencies, commercial and local fleet operators, and consumers.